What is the difference between digital and offset printing?

Digital printing is ideal for low quantities, quick turn-arounds, and variable data. Digital printing is also a more eco-friendly process. Offset printing is ideal for large volume jobs and pieces that require an exact color match. Offset printing also produces a higher quality end product.  For a more in-depth look at the differences between these two printing processes any of our customer service or sales team members would be happy to give a more detailed explanation.

What kind of art file should I send?

When sending electronic files for print they should be sent in PDF, Illustrator or Indesign format. PDF files should be high resolution to avoid pixilated graphics and should also include crops and bleeds.

Illustrator and Indesign files should be “packaged.” Packaging your file puts all of the graphics, pictures and fonts from your job into one convenient folder.

Contact us with any questions regarding these formats.

What services do you offer?

We are a full service printing and marketing shop. Any print, promotional, or marketing project you have, we can fulfill.

How do I submit my files?

If your files are 10 MB or smaller you can submit them as attachments via email to your sales representative or any of our team members.

Larger files up to 150 MB can be submitted through this website. Select the “Upload Files” button in the upper left-hand corner of any page and follow the instructions.

For files larger than 25MB we recommend using our ftp site. Visit www.ftp.downtownallegra.com and use the username “ftpuser” and password “Allegra3” to log in and upload files.

At what resolution should I save my photos and graphics?

Art should be saved at 300 dpi. Anything lower will result in pixilated graphics.

Is white considered a printing color?

Not typically. If white paper is being used for the printing project, white will be recognized as the absence of ink. If colored paper is being used, white ink may be used if any of the artwork requires.

Why do the printed colors look different from the colors on my screen?

Computer monitors often use a different color model than printers. Color spectrum varies by color model. Backlighting in computer screens often alter the appearance of colors as well. To avoid color surprises in your final piece we provide proofs for each print project.

What is the Pantone Matching System?

During any printing process you may hear the phrase “PMS color” which refers to the Pantone Matching System. This system labels each color in the spectrum with its own unique number so that exact colors can be identified. This creates consistency throughout printing projects.

How do I get a quote from you?

Any of our team members can email you a quote if given the specifications of your job. You can obtain contact info from the “contact us” section under the “about us” tab.

You can also utilize our “request a quote” button on the upper left-hand corner of any page on our site. After entering your job specifications one of our customer service or sales representatives will reply to your request with an estimate.

What is a proof and why do I need one?

A proof is a printed “sample” of your job. A proof is provided for each job to ensure everything is accurate before the project is printed.

Do you have a price sheet?

Each project is unique. We will customize yours with the appropriate components to fit your budget and expectations.

Do you offer design services?

Yes. Our in-house designer can work with you to fulfill any design needs required for your project.

What is the typical turn-around time for print projects?

Turn around time varies with each print project depending on the amount of work that is needed to complete the job. Some projects take only a few hours while others take several days. When you are given a quote for your project your Sales or Customer Service Representative will also give you an estimated time frame needed to complete the job. If you have a firm in-hands date, please make sure we are aware so we can make sure to meet it.

Where are you located?

We are located on 2nd Avenue in Downtown Minneapolis in the lower level of the Northstar Building. For more detailed directions please see “location” under the “about us” tab.

What are your hours?

Our office is open 8:00 am to 5:00 pm Monday – Friday.